Internal RAG over 10 years of customer data. Founder needed to query a decade of support tickets, contracts, and NDAs in plain English. Built hybrid retrieval over 1.4M documents with citation and access-control inheritance. Engineering org adoption hit 80% in week one.
AI receptionist for a regional services firm. Phone receptionist costs and after-hours coverage gap. Built 24/7 voice agent on Twilio plus Vapi handling intake, scheduling, and FAQ. Coverage went from 9-5 to 24/7. Missed-call rate dropped from 22% to under 2%.
Automated competitor and market analysis. Marketing agency was spending an analyst day per week on competitor research. Built scheduled scrape and analysis pipeline producing a Monday-morning brief on competitor pricing, positioning, and content changes. Analyst time recovered.
Custom AI marketing workspace. Mid-market e-commerce marketing team juggled six tools to draft, review, and schedule campaigns. Built an internal AI workspace with brand-voice fine-tuning, draft-and-review workflow, and direct publish to their CMS. Time-to-publish dropped from 5 days to 1.
Workflow automation with AI agents. Logistics company had 200 daily shipping exceptions requiring a human to read three systems and judge. Built an agent that classifies the exception, drafts a resolution, and posts to a one-click human approval queue. Throughput tripled.
AI-native fintech feature build. Founder needed an LLM-driven feature live in 8 weeks for a Series A demo, with eval and cost monitoring already in place. Shipped on day 53. Eval scores held through the demo. Series A closed.
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